Shipping policy

Delivery Coverage & Time Slots

• We deliver within Metro Manila and select areas in Luzon.
• Orders follow a time range system (e.g., 9 AM – 11 AM). Exact delivery times are not guaranteed due to traffic, weather, and order volume.
• Special time requests must be arranged through our social media and may incur a priority delivery fee.

Receiver’s Availability

• Our rider will wait for 15 minutes upon arrival. If no one receives the order, an additional fee will apply for extended waiting time.
• If the sender and receiver do not respond, the flowers will be returned to our office. Re-delivery will require an additional fee.
• If another person will receive the flowers, prior notice is required, and the authorized receiver must present proof of order.